Professional Summary

Warrior, Administrator, Judge: Capt. J.P. Singh's 40-Year Legacy of Leadership & Innovation

PROFESSIONAL EXPERIENCE

An officer with unique distinction of working in both the premier organizations of country; the INDIAN ARMY and the INDIAN RAILWAYS. Has thirty seven years of varied and extensive experience in different fields including management of personal and resources, public welfare, planning and strategy and making/execution of policies for improving services and optimizing of revenue. A bold and upright officer with impeccable integrity and positive outlook. He is polite, disciplined and humble. Extremely innovative & decisive, he has proved his talent and perseverance by qualifying successfully for the top examinations of country despite coming from a remote village and humble farming background.

During the last 25 years of railway service, held varied assignments like ACM/Varanasi, Sr. P.R.O./NR, SCM/Catering/Parliament House & Prime

Minister’s Office, Dy. Chief Commercial Manager/Catering, Sr. DCM/DLI, Dy. COM/Safety, Dy. COM/Goods, Area Manager/DE etc. Later, served on

many senior and responsible assignments, mainly dealing with passenger services like CCM/PS and CCM/PM of Northern Railway, the biggest zonal Railway handling passengers. Incidentally, he is the only officer in cadre who has served in such varied posts dealing with passengers.

While working as Sr.DCM/Delhi Division, the biggest and the most important division of Indian Railway, my performance in every field like ticketing,

catering, passenger amenities, cleanliness of stations, providing clean linen in trains etc. was highly appreciable. In commercial advertising, I

was instrumental in award of only successful tender of Indian Railways with a record earning. My initiatives in cleanliness, construction of world class toilets under PPP were very useful and has been adopted as policy by Railway Board. Was given “National Award for Excellence in Work”for my remarkable performance during 2005-06.

Working as CCM/PM, he initiated many innovative measures like mandatory proof of Identity for Tatkal reservation and during journey in trains,introduction of exclusive Pink Form for Tatkal reservation, getting two hours ban imposed on agents during opening of Tatkal, installation of

CCTV’s & Jammers in PRS and system of signing of first 15/20 requisition forms by Railway staff which have made PRS ticketing almost touting free with tickets easily available for genuine passengers. These measures have been widely appreciated by all.

This rare mix of rural-urban and army-civil service makes him one of the few officers equipped with necessary compassion and clarity required for appreciating the problems facing the people.

As Commissioned Officer in Indian Army

Served 10 years with distinction in managerial/administrative roles, operations, and troop management/training.

Instilled leadership, discipline, patriotism, and hard work;

Awarded Meritorious Service Medal for outstanding service despite border injury forcing exit.

Rare soldier-to-civil servant transition highlights his bold choice for national service over easier paths.

Civil Service: Indian Railway Traffic Service (1989-2017)

Selected via Civil Services exam 1986 (high rank; also cleared UP PCS, banking as general candidate), opted for challenging IRTS role in train operations, passenger services, revenue (Northern/East Central Railways). Took VRS Feb 2017 after unblemished record. Key postings (Senior Administrative Grade from Dec 2006):Unique:

Only cadre officer with such diverse passenger-focused senior roles; handled crores of customers, massive
infrastructure, revenue.

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Judiciary (2017-2019)

Selected by Supreme Court as Member Technical, Railway Claims Tribunal (higher judiciary); served 2 years, delivering justice to needy/poor; retired Feb 2019 spotless.